Computer Services - Red Dragon IT Computer Services

Installation

 Computer Networks

 Need Help

 Contact Us

We take a completely different approach than other support companies in South Wales. Rather than waiting for you to discover problems and call us, we’re proactive and find small problems before they become a big issue – saving you hours of downtime and frustration.

Now we’re introducing our Daily Health Check service that checks your systems every single morning before you start work. We’re able to nip problems in the bud before – not after – they disrupt your business.

We don’t just sit on our hands waiting for you to have a problem and call us. Our system proactively checks your systems, spots problems and alerts us – so we can fix them before they cause you big downtime.

The key benefit for you:
Many issues – like disks growing too quickly, Anti-Virus software not being updated and more – may not be causing you pain right now but could develop into full-blown disasters if left undetected.

With Proactive Daily Health Checks, we are able to spot small problems and report them to our engineers so they can fix them before they cause downtime.

For less than the price of cup of coffee per day this service gives not only piece of mind but confidence that your IT Systems are capable of supporting your business.

Our Daily Health Check includes:
While the Daily Safety Check is a once-over each morning, the system performs other checks throughout the day to spot problems that might develop and affect your uptime.

These checks do a sweep every few minutes (5 or 15) to spot problems as they start to develop.

They report back to our engineers so:

  • They are alerted
  • Know exactly what the problem is
  • And can fix it…fast!

Checks include:

  • Automatic check of your backup
  • Automatically checks your email systems every morning
  • Ensures your disks are in good health
  • Checks your anti-virus program to ensure it’s using the latest pattern file
  • Checks for Hacker attacks
  • Checks the Critical Events in your event logs

And to keep you informed, our system will send you a short note every morning to confirm the checks carried out and their results. You’ll see clear evidence of the value we deliver each and every day.

Daily Health Check - Maximising your uptime for less than the price of a cup of coffee per day.

Your IT Services Partner is only a phone call away

 

 

 
 

© 2007 Red Dragon IT Services - South Wales