Every business no matter how big or small is reliant on IT in some form. If you are a Small business then getting professional IT Support can be a struggle. Owner managers often turn to family or friends for help with their computer systems or try DIY.
At Red Dragon IT Services we don’t think that it is fair for Small businesses to suffer lower levels of service, than larger businesses. We appreciate that a Small business may have a limited budget for IT support, but that’s no reason for them to receive second rate advice and assistance.
Red Dragon IT Services realise that Small businesses of today, may well develop into larger businesses in the future. We want to help you today and build a long-term relationship with you. So if you are a one-person business or employ up to five people, then our ‘Pay-as-you-go’ Small Business IT Support package has been designed for you.
‘Pay-as-you-go’ Remote assistance offers:
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10 Telephone assists.
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Help with software and configuration type problems.
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Coaching on how to use certain Microsoft applications
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Advice on how IT can solve business issues
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Remote control of your PC (with your permission) so we can guide you through to resolution of your query. We are reliant on you having broadband Internet access available.
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Access to a broad range of skills. Within our team we have Microsoft application specialists; operating system and database experts; security and networking engineers.
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Fast response to help you run your business more efficiently.
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No fix, no fee promise. We acknowledge that we will not be able to fix every issue that you call us about. On occasions you may need a technician on-site to resolve a problem, so if we cannot fix the problem we will not charge you for that call.
Above all ‘Pay-as-you-go’ Remote assistance provides you with peace of mind that you now have an IT partner who is just a phone call away. |
