Whether your business relies on a single personal computer or a fully commissioned network, Red Dragon IT Services can provide you with the expert support and attention that your company deserves.
When your I.T. system is down the productivity of your company is reduced leaving you at a disadvantage. Red Dragon IT Services help ensure that your I.T. system is continuously running so your company is operating at maximum efficiency.
All of our support contracts include remote, telephone and on-site support as standard.
The support we offer is always comprehensible enabling us to solve your computer problems instantly and easily.
Red Dragon IT Services staff are always ready to take your calls and emails. They will advise you in an efficient but comprehensible manner. Your problem is our problem and we will do what ever it takes to make sure your problem's fixed. You only have to relax while we deal with any other suppliers, manufacturers or service providers. We are a friendly team who understand how frustrating systems can be if they are causing you a problem and we are always patient and sympathetic to our clients.
Over a whopping 92% of all our support incidents are resolved by telephone and remote support. Our Internet based remote control software only takes 10 seconds to install and get up and running. This means from our computers in our office we can see exactly what is on your monitor and control your computer. This amazing piece of software means we have control of your screen and can fix your problem immediately. All you have do to is concentrate on other work while we solve your problem.
When all else fails, Red Dragon IT Services will make sure that a qualified engineer is at your premises as promptly as you need them. We understand that when things go wrong your productivity is reduced and we will respond to your demands urgently and efficiently.
Our onsite engineers are of course highly qualified and extremely experienced in troubleshooting. Working with Red Dragon IT Services means they will also be fully informed about your network and have access to all the necessary information, meaning you have the best engineer for your system. |
Your IT Services Partner is only a phone call away
Please use the link below to interact with our dedicated Support Team. You can request help, log a support call or simply ask our team a question.
Our dedicated Remote Support is provided by:
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